Policies

Turnaround Time (TAT)

Our current TAT is 3-5 business days for ready-to-ship items and 10-15 business days for made-to-order items. Custom orders will vary depending what fabrics are in stock.

Quality Assurance

Each item is individually quality-checked before shipping. However, in the rare event that a flaw is missed:

• Please contact me within 30 days of receiving your order.
• You’ll need to provide:
  • A clear photo of the flaw
  • Your order number

You may choose from:

• A replacement (at no cost to you)
• A refund (if you prefer not to receive a replacement)

Returns & Exchanges

• If you change your mind about a purchase, I do accept returns.
• Return shipping costs shall be covered by the customer.
• Once the item is received in original condition, a refund will be issued.

Cancellations

You may request to cancel your order as long as a shipping label has not been created.